Culturally intelligent innovation begins with changing our impulse from Why can't you see it like I do? to Help me see what I might be missing!
David LivermoreMay we all beware lest our innovative ideas appear very cliche before we even blink.
David LivermoreThe better you work to find the pain point and problem facing a diversity of users, the more clearly you can DEFINE the goal when you implement the process for culturally intelligent innovation.
David LivermoreGenerating diverse ideas requires being clear about the kind of input needed and creating multiple ways for diverse team members to share their ideas (e.g. use more than just a brainstorming session).
David LivermoreClashing expectations are what most consistently derail any team, and especially a culturally diverse team. So if you take the time to "define" the goal carefully upfront, you've addressed one of the most difficult and important parts of the innovative process.
David LivermoreMany Westerners see follow-through and reliability as the most critical factor in how they calculate the trustworthiness of another individual. In some other cultures, who you know and how you're related to other individuals is the most important variable. And for others, it may be as much about your reputation and what others have said about you.
David Livermore