Left untended, knowledge and skill, like all assets, depreciate in value surprisingly quickly.

Your task as a leader is to help others to succeed, not to strive only for your own success. If I don't trust your motives, nothing else will matter -because my primary concern is your integrity.

What is important is what inspires persistence and determination- in other words what you care about.

I will accept your influence, guidance and direction if (and only if) I believe that you and I share similar goals.

Whether or not your values are operational is crucially determined by whether or not there are consequences for noncompliance.

Before a leader can be accepted, let alone succeed, autonomous professionals must agree to be influenced by that person.

More than any other factor, it is the people we have to deal with that determine the quality of our work lives.