The first lesson, simple as it is, is that whatever court we're in, whatever we are doing, at the end of our task some human being is going to be affected. Some human life is going to be changed by what we do. And so we had better use every power of our minds and our hearts and our beings to get those rulings right.

It is much easier to modify an opinion if one has not already persuasively declared it.

The main drawback, of course, was cost. Participating effectively in World Summit on the Information Society was very expensive for both developing countries and (especially) civil society.

Summits [World Summit on the Information Society] are meant to help governments reach a global consensus on major issues which has proved elusive in established fora. They do so through the embarrassment associated with failing to sign a summit's final agreement.

The first lesson, simple as it is, is that whatever court we're in, whatever we are doing, at the end of our task some human being is going to be affected. Some human life is going to be changed by what we do. And so we had better use every power of our minds and our hearts and our beings to get those rulings right.

I don't think that developing countries gained from a two-stage process. A single phase summit (which is, after all, a two year process, not a three day event) would have built awareness, and would probably have led to more substantive conclusions at the end of the first summit meeting. Civil society may have gained a bit more from the networking experience, but it was less effective at networking in the second phase.

Summits are best at dealing with problems, where the need for action is urgent and the range of possible actions limited. They are less good at dealing with opportunities.