This is an awesome time to be a knowledge seeker, no better time, but it's also the best time in history to be a complete idiot.

Business is a conversation because the defining work of business is conversation - literally. And 'knowledge workers' are simply those people whose job consists of having interesting conversations.

Metadata liberates us, liberates knowledge.

How we organize our world reflects not only the world but also our interests, our passions, our needs, our dreams.

The smartest person in the room, is the room.

Personalization is the automatic tailoring of sites and messages to the individuals viewing them, so that we can feel that somewhere there's a piece of software that loves us for who we are.

Don't think of the Internet as a broadcast medium...think of it as a conversational space. Conversation is the opposite of marketing. It's talking in our own voices about things we want to hear about.