When you're taking care of the customer, you can never do too much. And there is no wrong way... if it comes from the heart.

If that's what everybody else is doing, that is not what I'm going to do!

I love to brainstorm. I like to mentor. When you're starting out, especially as an entrepreneur, you really don't know what you're doing. You go out there and you try so many things. The key in the process, to me, is that you keep trying and you never give up.

I get very excited when I wake up in the morning and I am just full of oxygen. I say that purposefully. I try not to take for granted how lucky we are to have life and breath and opportunity. Once we've got that, we can conquer anything. Truly, I get high on oxygen, and once I graduate from that, what really fulfills me is doing what I love. That, to me, is absolutely priceless.

Good enough never is. Set your standards so high that even the flaws are considered excellent.

I believe the only limitations are the ones that we accept. I know that there is, in theory, a glass ceiling. But I don't believe that it's a solid wall. I'm going through it. Nothing's stopping me. Yes, there are these preconceived notions; yes, we have challenges. Let's accept them, let's not be afraid of them, let's break through them.

When you're taking care of the customer, you can never do too much. And there is no wrong way... if it comes from the heart.