When you're taking care of the customer, you can never do too much. And there is no wrong way... if it comes from the heart.

I get very excited when I wake up in the morning and I am just full of oxygen. I say that purposefully. I try not to take for granted how lucky we are to have life and breath and opportunity. Once we've got that, we can conquer anything. Truly, I get high on oxygen, and once I graduate from that, what really fulfills me is doing what I love. That, to me, is absolutely priceless.

What I wanted was to be allowed to do the thing in the world that I did best - which I believed then and believe now is the greatest privilege there is. When I did that, success found me.

Being good enough never is.

I love to brainstorm. I like to mentor. When you're starting out, especially as an entrepreneur, you really don't know what you're doing. You go out there and you try so many things. The key in the process, to me, is that you keep trying and you never give up.

Don't stop at the first no. You have to be a risk taker. If there weren't room for creativity, the patent office would close down.

All I need as payment is a smile. That just really pushes me forward so that I'm always capturing the next opportunity to develop myself.