I had always been taught that life was the other way around -- that you had to make sure you got what was coming to you . . .

The principle was right there - you couldn't miss it. The more we did for our customers, the more they did for us.

Because what nobody ever understood is that I, too, wanted to be a somebody. But how do you go through life wanting to be a someone and not knowing how?

Truly, I get high on oxygen, and once I graduate from that, what really fulfills me is doing what I love. That, to me, is absolutely priceless.

I feel like any time I'm doing what I love, my big pay-off is watching somebody else be the receiver.

You know, Mrs. Fields was never a business. It was a part of me...and I never separated, oh, well, business from personal because to me they all blended together.

Remember, the greatest failure is not to try.