Number one, I absolutely love making chocolate chip cookies. I mean, it's fun. It's exciting. Beyond the fact that I love making them, I love eating them.

What really fueled me, and maybe infuriated me, is that nobody believed in me. Nobody. I don't even think I believe in myself.

When you're taking care of the customer, you can never do too much. And there is no wrong way... if it comes from the heart.

The greatest failure is not to try. Had I listened to all the people during the course of my life who said, "You can't. You'll fail. It won't work. You don't have...," I wouldn't be here today.

A cookie store is a bad idea. Besides, the market research reports say America likes crispy cookies, not soft and chewy cookies like you make.

The most important thing is for you to believe in what you are doing.

We are here for a reason. We all have a gift or gifts to share. You want to look inside your heart and your soul, and you want to tap into the one thing you love to do. Develop it. Share it. Nurture it. You were meant to have that gift.