The principle was right there - you couldn't miss it. The more we did for our customers, the more they did for us.

We are here for a reason. We all have a gift or gifts to share. You want to look inside your heart and your soul, and you want to tap into the one thing you love to do. Develop it. Share it. Nurture it. You were meant to have that gift.

I love to nurture, I love to help people. I love to brainstorm. I like to mentor.

Once you find something you love to do, be the best at doing it.

I really do believe that there's no such thing as coincidence. People come into our lives for a reason.

I've never felt like I was in the cookie business. I've always been in a feel good feeling business. My job is to sell joy. My job is to sell happiness. My job is to sell an experience.

If that's what everybody else is doing, that is not what I'm going to do!