Simple, clear purpose and principles give rise to complex intelligent behavior. Complex rules and regulations give rise to simple stupid behavior.
Dee HockIt won't do away with hierarchy totally, but the principal leader will be the person who most exemplifies the kind of organization and behavior required who is best able to create the conditions such organizations require.
Dee HockHeaven is purpose, principle, and people. Purgatory is paper and procedure. Hell is rules and regulations.
Dee HockThe closest thing to a law of nature in business is that form has an affinity for expense, while substance has an affinity for income.
Dee HockNever hire or promote in your own image. It is foolish to replicate your strength and idiotic to replicate your weakness. It is essential to employ, trust, and reward those whose perspective, ability, and judgment are radically different from yours. It is also rare, for it requires uncommon humility, tolerance, and wisdom.
Dee Hock