Hire and promote first on the basis of integrity; second, motivation; third, capacity; fourth, understanding; fifth, knowledge; and last and least, experience. Without integrity, motivation is dangerous; without motivation, capacity is impotent; without capacity, understanding is limited; without understanding, knowledge is meaningless; without knowledge, experience is blind. Experience is easy to provide and quickly put to good use by people with all the other qualities.
Dee HockExperience is easy to provide and quickly put to good use by people with all the other qualities.
Dee HockAn organization's success has more to do with clarity of shared purpose, common principles and strength of belief in them than to assets, expertise, operating ability or management competence, important as they may be.
Dee HockIt is not making better people of others that management is about. It's about making a better person of self. Income, power, and titles have nothing to do with that.
Dee Hock