The first follower is actually an underestimated form of leadership in itself. … The first follower is what transforms a lone nut into a leader.

Pay close attention to when you're being the real you & when you're trying to impress an invisible jury.

If anybody ever called our number, it would be picked up in less than 2 rings with a friendly voice answering, CD Baby. From 7 am to 10 pm, there was always somebody to pick up a call in 2 rings. No voice mail system; no routing to different departments. We treated our customers like our best friends. You don't route your best friend's call to an automated system!

Programming languages are like girlfriends: The new one is better because *you* are better.

Every time you're making a choice, one choice is the safe/comfortable choice - and one choice is the risky/uncomfortable choice. the risky/uncomfortable choice is the one that will teach you the most and make you grow the most, so that's the one you should choose.

Let’s never forget that whatever brilliant ideas you have or hear, that the opposite may also be true.

Everyone who became great at something has a similar story: For years, they worked on their craft every day, even if they weren’t in the mood. Always pushing, practicing, working, and improvingYes it takes thousands of hours of practice, but that’s good news! It’s a clear path and it’s under your control.