I'm not a fan of technology . I'm a fan of pedagogy, of understanding how people learn and the most effective learning methods. But technology enables some exciting changes.

Am I an Apple bigot? No. I can critique their products and their customer service philosophy. But overall, they do better than any other player.

I believe that robots should only have faces if they truly need them

It is not enough that we build products that function, that are understandable and usable, we also need to build products that bring joy and excitement, pleasure and fun, and, yes, beauty to people's lives.

Our information lives will be better served when we are free to get to our information from wherever we are, with any device available.

Everyday people are not very good designers.

I think there is a tendency in science to measure what is measurable and to decide that what you cannot measure must be uninteresting.