...we're told by TV and Reader's Digest that a crisis will trigger massive personal change--and that those big changes will make the pain worthwhile. But from what he could see, big change almost never happens. People simply feel lost. They have no idea what to say or do or feel or think. they become messes and tend to remain messes.
Douglas CouplandIf a building looks better under construction than it does when finished, then it's a failure.
Douglas CouplandAnd then I felt sad because I realized that once people are broken in certain ways, they can't ever be fixed, and this is something nobody ever tells you when you are young and it never fails to surprise you as you grow older as you see the people in your life break one by one. You wonder when your turn is going to be, or if it's already happened.
Douglas Coupland