I see [activists] getting really angry that people won't just do what the evidence tells them, and that's not very helpful. You need to actually think why that is.

People are saying, "I have a right to my opinion. Don't just keep condescending, telling me what to think." There's something slightly liberating about that, but also it lends itself to being taken advantage of, because in come the demagogues.

The question, "When did you last listen to a poor person properly and try to understand what's going on inside their own experience?" enables you to connect.

What you don't do is just say, "I've got all the ideas and all the knowledge, and listen to me."

In any system, there will be change happening without you.

You have a huge number of people who spend their time writing papers which show that migrants pay more to the country than they take out in benefits, and they say, "Why don't you approve of migration? Why don't you open up borders?" They're not able to empathize with how people feel about migration.

I see [activists] getting really angry that people won't just do what the evidence tells them, and that's not very helpful. You need to actually think why that is.