Sometimes it's more difficult to achieve a 10% cost reduction than it is to tell people they have to achieve 50%. Small incremental steps block your view of doing something fundamentally different.

We are reinventing ourselves as a company. Compaq is taking ownership of its customer relationships and accountability of our customer's needs.

I see Intershop as a leader in the E-commerce digital economy and believe the company has truly long-term potential.

No one has ever been able to stop the process and evolution of technology, not even I.B.M. That is going to continue. Those who grab it and move ahead with it will determine the future in this industry.

I turned Compaq from a small company with troubles into a computer powerhouse. We can do the same at Intershop.

I am a very thorough person.

The goal, as Compaq has stated all along in its history, is to support an open industry standard.