True listening is another way of bringing stillness into the relationship. When you truly listen to someone, the dimension of stillness arises and becomes an essential part of the relationship. But true listening is a rare skill. Usually, the greater part of a person's attention is taken up by their thinking. At best, they may be evaluating your words or preparing the next thing to say. Or they may not be listening at all, lost in their own thoughts.

Forgiveness of the present is even more important than forgiveness of the past. If you forgive every moment - allow it to be as it is - then there will be no accumulation of resentment that needs to be forgiven at some later time.

Different ages have certain approaches, which may be more effective for one age and no longer effective in another age. The world that we live in now has much greater density to it; it is much more all-pervasive. And when I say "world," I include the human mind in it. The human mind has grown even since the time of the Buddha, 2,500 years ago. The human mind is more noisy and more all-pervasive, and the egos are bigger.

When work is no more than a means to an end, it cannot be of high quality.

You create a good future by creating a good present.

The consciousness of the animal begins to change when it interacts with a human who's gone beyond thinking. It's not only the animals assisting us; we are also assisting the animals.

I don't want it to end, and so, as every therapist knows, the ego does not want an end to its “problems” because they are part of its identity. If no one will listen to my sad story, I can tell it to myself in my head, over and over, and feel sorry for myself, and so have an identity as someone who is being treated unfairly by life or other people, fate or God. It gives definition to my self-image, makes me into someone, and that is all that matters to the ego.