Unhappiness is best defined as the difference between our talents and our expectations.

Although feelings are not supposed to intrude on business discussions, they do anyway - we just disguise them as logic.

A discussion should be a genuine attempt to explore a subject rather than a battle between competing egos.

Dealing with complexity is an inefficient and unnecessary waste of time, attention and mental energy. There is never any justification for things being complex when they could be simple.

Creative thinking - in terms of idea creativity - is not a mystical talent. It is a skill that can be practised and nurtured.

Humor is by far the most significant activity of the human brain.

You can't dig a different hole by digging the same one deeper.