It's not enough to rage against the lie.. you've got to replace it with the truth.

Complexity creates confusion, simplicity focus.

Although feelings are not supposed to intrude on business discussions, they do anyway - we just disguise them as logic.

Some people drift along like a cork on a river, feeling that they cannot do anything except drift, moment to moment. This is an attitude of mind. Everyone can be constructive even in tiny ways.

A good listener is very nearly as attractive as a good talker. You cannot have a beautiful mind if you do not know how to listen.

Traditional thinking is all about "what is" Future thinking will also need to be about what can be.

We may have a perfectly adequate way of doing something, but that does not mean there cannot be a better way. So we set out to find an alternative way. This is the basis of any improvement that is not fault correction or problem solving.