Confusion and clutter are failures of design, not attributes of information. And so the point is to find design strategies that reveal detail and complexity - rather than to fault the data for an excess of complication. Or, worse, to fault viewers for a lack of understanding.

A metaphor for good information design is a map. Hold any diagram against a map and see how it compares.

My father worked for governments all his life as an engineer and public works director.

The commonality between science and art is in trying to see profoundly - to develop strategies of seeing and showing.

The best graphics are about the useful and important, about life and death, about the universe. Beautiful graphics do not traffic with the trivial.

The most common user action on a Web site is to flee.

What gets left out is the narrative between the bullets, which would tell us who's going to do what and how we're going to achieve the generic goals on the list.