The point of the essay is to change things.

It is straightforward for me to be ethical, responsible, and kind-hearted because I have the resources to support that.

I do believe that there are some universal cognitive tasks that are deep and profound - indeed, so deep and profound that it is worthwhile to understand them in order to design our displays in accord with those tasks.

Make all visual distinctions as subtle as possible, but still clear and effective.

Clutter is not an attribute of information, clutter is a failure of design...fix the design rather than stripping all the detail out of the map.

Above all else show the data.

There are only two industries that refer to their customers as 'users'.