More voices means less trust in any given voice.
The algorithms that orchestrate our ads are starting to orchestrate our lives.
If you only have one shot at writing a headline, there's a lot of pressure.
There's the idea that people should be able to control how the information that they're giving to websites is used and monetized in a more clear and powerful way. That's something that probably will need government action.
A world constructed from the familiar is the world in which there's nothing to learn.
It's a civic virtue to be exposed to things that appear to be outside your interest. In a complex world, almost everything affects you – that closes the loop on pecuniary self-interest. Customers are always right, but people aren't.