Most companies are busy making their products worse, not better. Updating is almost always a disaster.
If we stopped wasting people's time, what would they do with it?
If you don't know who your customer is, you don't know what quality is.
You know how people always talk about how vision is the key to entrepreneurship and perseverance and really seeing what other people don't see? We can actually redeem a fair amount of that folk wisdom.
The hardest part is the grueling work of constantly being wrong.
All innovation begins with vision. It’s what happens next that is critical.