At IMVU, we opened up our board meetings to the whole company.

A head start is rarely large enough to matter, and time spent in stealth mode-away from customers-is unlikely to provide a head start. The only way to win is to learn faster than anyone else.

You know how people always talk about how vision is the key to entrepreneurship and perseverance and really seeing what other people don't see? We can actually redeem a fair amount of that folk wisdom.

If we do not know who the customer is, we do not know what quality is.

Leadership requires creating conditions that enable employees to do the kinds of experimentation that entrepreneurship requires.

The only way to win is to learn faster than anyone else.

Because startups often accidentally build something nobody wants, it doesn’t matter much if they do it on time and on budget. The goal of a startup is to figure out the right thing to build - the thing customers want and will pay for - as quickly as possible.