Since I became chairman, I've tried to turn EFF into civil liberties and responsibilities.

Having seen a non-market economy, I suddenly understood much better what I liked about a market economy.

Since I became chairman, I've tried to turn EFF into civil liberties and responsibilities.

From the business point of view—not to overstate it—intellectual property is dead; long live intellectual process. Long live service; long live performance.

People still have a choice, but, if they find it all too confusing, or they just want someone else to make a choice for them, there's a default that works pretty well. That's this concept of libertarian paternalism. And it's handy.

I've seen disgusting excess in business, and I've seen disgusting excess in Washington. But at the same time, I've certainly learned that Washington matters and that you can't ignore it, especially when you get into telecom.

Listening to other companies' customers is the best way to gain market share, while listening to the visionaries is the best way to create new markets.