Change means that what was before wasn't perfect. People want things to be better.

The inner sort of consumer identity got the best of people. And everybody just wants things for free. And that's created this strange kind of cheapness to everything, where everything becomes throwaway. And people, I think, have started to undervalue things, maybe because there's too much, maybe because it's too easy to make, but I think mostly just because, somehow, that's the pattern that got set. And I think that's regrettable.

The nature of business and government has been to build a surplus and self-perpetuate, but the Internet fosters and rewards smaller, more fluid organizations.

Listening to other companies' customers is the best way to gain market share, while listening to the visionaries is the best way to create new markets.

It looks simple to come up with a tablet that works, but it is not, ... In order to have the power and portability you need, you need power. The screen is the part of the device that uses the most power.

New landscape of personal media has given us a vaster wasteland of cyberspace. But, luckily for us, there's some really wonderful stuff in it. And if history is any guide, as the media matures, the quality will continue to go up.

I joined the board of the Santa Fe Institute.