Listening to other companies' customers is the best way to gain market share, while listening to the visionaries is the best way to create new markets.
Esther DysonWhat's really going on here is, this is a media shift. It's comparable to what happened in the 1950s and the birth of electronic mass media back then.This is the birth of a new kind of personal media, where, instead of we're all watching one program, we're all watching each other. And the history of media makes it really clear. Whenever we have a big innovation, the first wave of stuff we do is pretty crummy. The printing press gave us pornography, cheap thrillers, and how-to books. Television gave us Newt Minow's vast wasteland.
Esther DysonI believe in markets doing what they do well, which is to develop technology, and letting citizens do what they ideally do well, which is to set policy.
Esther DysonWe had made a - sort of a national decision that we wanted to be this intellectual property country, where we would have things manufactured in China, but we would do the design, we would do the creative stuff.And now what we have done is, we have forgotten that that's what we wanted, and we're making the intellectual stuff more and more free. And, so, we're sort of left with less and less.
Esther Dyson