User experience is everything. It always has been, but it's undervalued and underinvested in. If you don't know user-centered design, study it. Hire people who know it. Obsess over it. Live and breathe it. Get your whole company on board.
Evan WilliamsThe vast majority of things are distractions, and very few really matter to your success.
Evan WilliamsI tried to be a ski bum when I stepped away from Twitter, and I wasn't a very good skier.
Evan Williams