User experience is everything. It always has been, but it's undervalued and underinvested in. If you don't know user-centered design, study it. Hire people who know it. Obsess over it. Live and breathe it. Get your whole company on board.

Change the world. Build a business. Have fun.

Failure of your company is not failure in life. Failure in your relationships is.

Hard things are valuable; easy things are not so valuable. Reaching the mountaintop is rewarding because it is hard. If it was easy, everybody would do it.

The things that keep nagging at you are the ones worth exploring.

Assume the best but hire paranoid people.

Marketing, when done well, is about story telling.