Personalization can be very useful in some contexts but very harmful in others. Searching for pizza online, it's probably OK to keep showing the same pizza shop as your No. 1 choice. I don't see any big political consequences out of that.
Evgeny MorozovSurveillance cameras might reduce crime - even though the evidence here is mixed - but no studies show that they result in greater happiness of everyone involved.
Evgeny MorozovDiplomacy is, perhaps, one element of the U.S. government that should not be subject to the demands of 'open government'; whenever it works, it is usually because it is done behind closed doors. But this may be increasingly hard to achieve in the age of Twittering bureaucrats.
Evgeny MorozovI have no problem with technological solutions to social problems. The key question for me is, 'Who gets to implement them?' and, 'What kinds of politics of reform do technological solutions smuggle through the back door?'
Evgeny Morozov