The Internet can empower groups whose aims are in fact antithetical to democracy.

When it is about technology, there is this tendency to just reject all criticism as being anti-technological and anti-modern. I think this is very unhealthy.

However revolutionary it may be, the Internet still hasn't altered the basic law of human communication: Being nice to your interlocutors is a good way to start any negotiations, particularly, when being hostile is an open invitation for a cyber-fight.

Technological defeatism - a belief that, since a given technology is here to stay, there's nothing we can do about it other than get on with it and simply adjust our norms - is a persistent feature of social thought about technology. We'll come to pay for it very dearly.

The global triumph of American technology has been predicated on the implicit separation between the business interests of Silicon Valley and the political interests of Washington.

I have no problem with technological solutions to social problems. The key question for me is, 'Who gets to implement them?' and, 'What kinds of politics of reform do technological solutions smuggle through the back door?'

In the past it would take you weeks, if not months, to identify how Iranian activists connect to each other. Now you know how they connect to each other by looking at their Facebook page. KGB ... used to torture in order to get this data.