A feel-good style can be a symptom of unawareness or lack of caring.
When trust improves, the mood improves.
Our best comes out when we have honest discussions.
When I left prison, I had to figure out how to embrace my past.
But every company of the future is going to be in the business of exquisite care - which means quick turnaround time and convenience. To deliver exquisite care, you need an organization that coordinates well and listens well.
We live in an extraordinary time