When the customer is wrong it is not a good idea to tell them.

We are what we repeatedly do but we can be perceived by what we repeatedly say.

Don't let the opinions of others define who you are. Take them into consideration, make adjustments if necessary and then go be you!

The smartest people in the world are not in charge, they work for the action takers.

Helping people develop their own brilliance is much more effective than giving them yours

Position yourself to succeed first by building good relationships with the right people; and then put your effort and expertise behind that!

Action and adaptability create opportunity.