Helping people develop their own brilliance is much more effective than giving them yours

Before you can have great employees you have to put them in a position to create their own future.

Business friendly is the middle ground between being too cold and uncaring and the other extreme of being too familiar

It does not matter how smart you are if nobody knows what you are talking about.

Impatience has a poor track record for perfection. Getting things right usually includes calming down!

When you focus on how people feel about what they are saying, you increase the level of true concern you have for others. You actually start to become the person you thought you were pretending to be: a true leader!

Action and flexibility create opportunity