You need strategies that help rule things out. That's the opposite of saying, "This is what my gut is telling me; let me gather information to confirm it."
Gary A. KleinMost corporate decisions aren't going to meet the test of high validity. But they're going to be way above the low-validity situations that we worry about.
Gary A. KleinBy the time executives get to high levels, they are good at making others feel confident in their judgment, even if there's no strong basis for the judgment.
Gary A. KleinSociety's epitome of credibility is John Wayne, who sizes up a situation and says, "Here's what I'm going to do" - and you follow him.
Gary A. Klein