Many change initiatives are poorly thought out, and rolled out prematurely. Others are genuinely good ideas but the proponents underestimate the amount of time needed to make the change. And, I agree, true change usually requires people giving something up and so resistance is pretty well guaranteed for any meaningful change.
Gary A. KleinSlow adaptation is driven by forces such as evolution. Fast adaptation is driven by forces such as insight.
Gary A. KleinMost corporate decisions aren't going to meet the test of high validity. But they're going to be way above the low-validity situations that we worry about.
Gary A. KleinThe most valuable insight I have made about how people make decisions is that when they become skilled they don't have to make decisions - choices between options. Instead, they can draw on experience and the patterns they have acquired to recognize what to do, ignoring other options. This is the basis of the Recognition-Primed Decision (RPD) model my colleagues and I described thirty years ago.
Gary A. Klein