On the other hand, if I walk in the house, I don't even bother to find her, I just walk in the den and flip on the TV, get myself something to drink, sit down, start unwinding, I have influenced my wife in a very negative way.
Gary ChapmanEmotions are our spontaneous response to life. We have these emotions, but if the emotion is a negative emotion, then I have a choice to say, "I am feeling sad tonight because this happened, but I am not going to let my sadness keep me from engaging my wife in conversation. "
Gary ChapmanWhen people respond too quickly, they often respond to the wrong issue. Listening helps us focus on the heart of the conflict. When we listen, understand, and respect each other's ideas, we can then find a solution in which both of us are winners.
Gary Chapman