Without hustle, talent will only carry you so far.
Market like the year you are in.
There is no sale without the story; no knockout without the setup.
I think of customer service as an offense and not a defense
Hustle is the most important word--EVER.
Storytelling is the game. It's what we all do. It's why Nike is Nike, it's why Apple is Apple, it's why Walt Disney built Disney World and it's why Vince McMahon makes a billion dollars.