The business of the statistician is to catalyze the scientific learning process.

Management must provide employees with tools that will enable them to do their jobs better, and with encouragement to use these tools. In particular, they must collect data.

The business of the statistician is to catalyze the scientific learning process.

The management system which makes only a pretense of valuing employee involvement and encouraging employee empowerment merely breeds cynicism.

All models are approximations. Essentially, all models are wrong, but some are useful. However, the approximate nature of the model must always be borne in mind.

To find out what happens to a system when you interfere with it you have to interfere with it (not just passively observe it).

Discovering the unexpected is more important than confirming the known.