To find out what happens to a system when you interfere with it you have to interfere with it (not just passively observe it).
George E. P. BoxThe old-fashioned idea of a good manager is one who is supposed to know all the answers, can solve every problem himself, and can give appropriate orders to his subordinates to carry out his plans... A good modern manager is like a good coach who leads and encourages his team in never-ending quality improvement.
George E. P. BoxThe management system which makes only a pretense of valuing employee involvement and encouraging employee empowerment merely breeds cynicism.
George E. P. Box