To me, I learned along the way, you know, culture is behavior. That's all it is; culture is people's behaviors.

For CEOs today, it's all about acheieving growth and efficiency through innovation. It's not about product innovation so much anymore as about innovating business models. process, culture and management.

Big Data will spell the death of customer segmentation and force the marketer to understand each customer as an individual within eighteen months, or risk being left in the dust.

I learned to always take on things I'd never done before. Growth and comfort do not coexist.

I learned to always take on things I'd never done before.

Someone once told me growth and comfort do not coexist. And I think it’s a really good thing to remember.

And the reason I came to IBM was I think - I always say at a really early age, I learned you've got to be passionate about what you do. No matter what it is, you put too much, your heart and soul in it, you have to be passionate about it. You make too many sacrifices.