If you're clear on what you believe, you have a great foundation to go make a market.

Any city has to give some thought to its ambition and brand in order to set sustainability goals.

I learned to always take on things I'd never done before.

Don't let others define you. Define yourself.

We have started something called the Corporate Services Corps. Now, it was modeled after the Peace Corps from long ago, the 1960s. And the idea was in this modern day and age, how do you get IBM’ers around the world to be global citizens? You know, globally aware, contribute, understand how to work in that environment, but do it on scale.

Never love something so much that you can’t let go of it.

Big Data will spell the death of customer segmentation and force the marketer to understand each customer as an individual within eighteen months, or risk being left in the dust.