You have to begin to put the infrastructure in place to put in high-speed trains...It should be a national priority. If the French can do it, why cant we?

Do you know how much faster I can fix an airplane when I want to fix it than when I don't want to fix it?

It's not about market share. If you have a successful company, you will get your market share. But to get a successful company, what do you have to have? The same metrics of success that your customer does.

The point is... you'd better figure out what your Customers - the Customers you want - value. Because that's what they'll buy. Anything else is a waste of their money, and they'll figure that out in a hurry.

It's like telling Mozart that there are too many notes in an opera. Which one do you want us to take out?

Every pilot thinks they're the best pilot in the world. I think I'm the best pilot.

We tax air passengers like cigarettes and alcohol - we impose sin taxes on travellers.