We're a stupid industry led by stupid people.

It's the old adage: You can make a pizza so cheap, nobody will eat it. You can make an airline so cheap, nobody will fly it.

Every pilot thinks they're the best pilot in the world. I think I'm the best pilot.

It's not a testosterone-driven industry any longer. Success is making money, not in the size of the airline.

I was a mechanic in the Navy. And mechanics in the Navy are like mechanics in airlines. You may have more stripes than I do, but you don't know how to fix the airplane.

There are a lot of parallels between what we're doing and an expensive watch. It's very complex, has a lot of parts and it only has value when it's predictable and reliable.

You don't lie to your own doctor. You don't lie to your own attorney, and you don't lie to your employees.