Fashion is emotional, and the way women look at it is emotional, so it's very important to try to connect with a woman's idea of how she might feel.

Suddenly it was cool to have your hair lank . . . It was a whole different way of looking at things, and it shook up the whole industry.

I like hair that's been 'worn in' because it's much easier to deal with.... I actually don't like it when [models] come in with this beautiful, thick, glossy hair. I think, Oh, no! I can't do a thing with this!

I wasn't as confident and creative in the beginning as I am now, so it was all very safe. But I was building my work, and it took me a long time. For a good five or six years I was just kind of bobbing around, doing everything and anything.

I took Instagram off my phone! I took it off because I found I was looking at it too much.

I used to get defensive and react. Like you, I get pushed and pulled [backstage].... Sometimes people are rude to me, and I feel like, 'You know, guys, I'm just here trying to do my job....' And the reality is, everyone else is just trying to do their job...and sometimes they get on a power trip [and] you feel disrespected. But that's their problem. It's not my problem.

Someone might say that's a naïve way of looking at things now, and I would respect their opinion, but I also respect every woman's right to wearing her own individual style, including hair.