Every person has the ability to improve the life of someone else.

The beauty of Goodreads is that you know you’re sowing in a field where everyone, by definition and self-selection, loves to read.

I'm a lousy predictor of the future.

For me, while writing I am an engineer, so if I decide to change the format, I want to add a section, to move a section, reorganize the section, anything I want to do, I just boot words, and I do what I want to do. So, I feel completely empowered when I'm a writer.

The best reason to start an organization is to make meaning; to create a product or service to make the world a better place.

Smart, well-meaning people get it wrong when they start believing that the world owes them something and that the rules are different for them.

Frequently, crashes are followed with a message like 'ID 02'. 'ID' is an abbreviation for idiosyncrasy and the number that follows indicates how many more months of testing the product should have had.