Every person has the ability to improve the life of someone else.

Companies should always want to delight their customers.

Companies in Europe should stop trying to do the U.S. version of a European idea.

Patience is the art of concealing your impatience.

And this is the beginning of the end.

Revolutionary products don't fail because they are shipped too early. They fail because they aren't revised fast enough.

Here's what you should say [to an investor]: 'this is what my company does' It's that simple. What you're trying to do is get potential investors to fantasize about how your product or service will make a boatload of money. They can't fantasize if they don't know what you do.