I don't want to make more friends. I have four kids, I have plenty of friends, and all the personal relationships I need.

What I lack in talent, I compensate with my willingness to grind it out.

Let yourself be enchanted in small ways.

I think that no one, or very few, are born as good presenters. It's a skill that you learn.

This is the beauty of social media: it helps you find people and then you can contact them fast and inexpensively.

Best way to succeed is to do things for the customer, not to the competition. Very few people buy a product in order to help you hurt the competition. To think otherwise is lunacy.

Enchantment can be done with writing but I think enchantment is basically a prospective or an operating system for life. That you can enchant a person who is assigning your airplane seat, your hotel room, your waiter, your waitress.