I don't want to make more friends. I have four kids, I have plenty of friends, and all the personal relationships I need.

Best way to succeed is to do things for the customer, not to the competition. Very few people buy a product in order to help you hurt the competition. To think otherwise is lunacy.

Companies in Europe should stop trying to do the U.S. version of a European idea.

The best reason to start an organization is to make meaning; to create a product or service to make the world a better place.

If you have to put someone on a pedestal, put teachers. They are society's heroes.

The more popular a person thinks he is in the blogosphere, the thinner his skin and the thicker his hypocrisy. This should be exactly the opposite: the higher you go the thicker the skin and thinner the hypocrisy.

The first 90 percent of a revolution is creating the product or service; the second 90 percent is evangelizing it. At the beginning of a revolution, you need evangelists, not sales, because leverage spreads news.