Every person has the ability to improve the life of someone else.
What I lack in talent, I compensate with my willingness to grind it out.
A 50-year-old company can innovate as well as two guys/gals in a garage.
And this is the beginning of the end.
If you want to make a good first impression, smile at people. What does it cost to smile? Nothing. What does it cost not to smile? Everything, if not smiling prevents you from enchanting people.
Companies should always want to delight their customers.