Show respect for everyone who works for a living, regardless of how trivial their job.

The next time you face a customer who has every right to be upset, say something like this: 'I don't blame you for feeling as you do. If I were you, I'd feel exactly the same way. What would you like for me to do?' These are magical, healing words, and you'll be surprised at how reasonable people become when they believe you are on their side.

Turn enemies into friends by doing something nice for them.

If you need to bring in a business partner, make sure your partner brings along some money.

Let the refining and improving of your own life keep you so busy that you have little time to criticize others.

Fight fairly. Give generously. Laugh loudly. Love deeply.

Twenty years from now you will be more disappointed by the things that you didn't do than by the ones you did do. So throw off the bowlines. Sail away from the safe harbor. Catch the trade winds in your sails. Explore. Dream. Discover.