If you want to double your success ratio, you have to double your failure ratio.

No one ever wants to see his or her name linked to anything bad. Conscience is like a baby. It has to go to sleep before you can.

"You learn when you listen. You earn when you listen - not just money, but respect.

Are you worried about pressure? I look at it this way: Pressure is having to do something you are not totally prepared to do.

Deep down inside of all of us is the power to accomplish what we want to, if we'll just stop looking elsewhere.

By getting your customers to agree with you in small steps along the way, you have a better chance of reaching agreement when it's time to do business.

Too often, sales reps simply regurgitate their presentations and expect to land the sale. It doesn't work.