The sale begins when the customer says yes.

Don't fall in love with your wit. Your cleverly turned phrase may not, as you hope, show off how much gray matter you have, especially if the phrase is at someone else's expense.

Pale ink is better than the most retentive memory.

It doesn't matter whether you are pursuing success in business, sports, the arts, or life in general: The bridge between wishing and accomplishing is discipline.

I've known entrepreneurs who were not great salespeople, or didn't know how to code, or were not particularly charismatic leaders. But I don't know of any entrepreneurs who have achieved any level of success without persistence and determination.

If you believe, as I do, that your employees truly are your most valuable asset, you will do whatever you can to help them do their jobs as well as possible.

There is a place in the world for anyone in the world who says, "I'll take care of it."